Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records
Accessible Information
The Accessible Information Standard (AIS) is a new NHS England information standard which must be implemented by all organisations that provide NHS or adult social care. The AIS aims to ... [continue] Accessible Information
Armed Forces
A range of self help guides and useful information is available in the Patient Information section of the Trust’s website at www.cntw.nhs.uk Links to useful websites Combat Stress – www.combatstress.org.uk Royal British Legion ... [continue] Armed Forces
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
Chaperones
There are occasions when patients need to be assessed by a doctor which might involve intimate examinations. This Practice is committed to putting patients at ease whenever possible. If you ... [continue] Chaperones
Complaints and compliments
Lowther Medical Centre is constantly striving to improve the services we provide to you, and we welcome any comments or suggestions that can help us to do so. To provide ... [continue] Complaints and compliments
Consent and Capacity
Helping you make important choices – Please click on the link below for further information Read our consent leaflets
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. ... [continue] How to register
Mental Health
Need help? Get support from a Mental Health Charity. MIND 0300 123 3393 SAMARITANS 116 123 ANXIETY UK 03444 775 774 NO PANIC 0844 967 4848 PAPYRUS 0800 068 4141 ... [continue] Mental Health
Named GP
All patients at Lowther Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
Our commitment To provide you and your family with the best possible primary medical care. To treat you as an individual with courtesy and respect at all times, irrespective of ... [continue] Patient rights and responsibilities
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Telephone Calls to CHoC
Most calls to CHoC now need to go through the 111 service. Please dial 111 and if 111 decide the call requires a Clinician they will direct your call to CHoC. However, ... [continue] Telephone Calls to CHoC
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
Zero Tolerance We strongly support the NHS policy on zero tolerance. The practice will request the removal of any patient from the practice list who is aggressive or abusive towards ... [continue] Violent or abusive behaviour
