Lowther Medical Centre

01946 692241

Lines open at 8.00am

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Accessible Information

The Accessible Information Standard (AIS) is a new NHS England information standard which must be implemented by all organisations that provide NHS or adult social care. The AIS aims to ... [continue] Accessible Information

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

Lowther Medical Centre is constantly striving to improve the services we provide to you, and we welcome any comments or suggestions that can help us to do so. To provide ... [continue] Complaints and compliments

Consent and Capacity

Helping you make important choices – Please click on the link below for further information Read our consent leaflets    

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. ... [continue] How to register

Named GP

All patients at Lowther Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

Our commitment To provide you and your family with the best possible primary medical care. To treat you as an individual with courtesy and respect at all times, irrespective of ... [continue] Patient rights and responsibilities

Practice boundary

Feb 17 – We are currently also accepting patients outside the catchment area shown above, but please note for any such patients we may be unable to provide a home visit should ... [continue] Practice boundary

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Telephone Calls to CHoC

Most calls to CHoC now need to go through the 111 service. Please dial 111 and if 111 decide the call requires a Clinician they will direct your call to CHoC. However, ... [continue] Telephone Calls to CHoC

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

Zero Tolerance We strongly support the NHS policy on zero tolerance. The practice will request the removal of any patient from the practice list who is aggressive or abusive towards ... [continue] Violent or abusive behaviour

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