Lowther Medical Centre

01946 692241

Lines open at 8.00am

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.

Ho we use your medical records

Important information for patients

This practice handles medical records in-line with laws on data protection and confidentiality

We share medical records with those who are involved in providing you with care and treatment

In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill

We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe

You have the right to be given a copy of your medical record

You have the right to object to your medical records being shared with those who provide you with care

You have the right to object to your information being used for medical research and to plan health services.

You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.

For more information please click on our Privacy Information Leaflet