Partners in the North Cumbria Primary Care Alliance

News

A plea from our staff

Please continue to be kind, patient and courteous to all our staff. Our staff should be able to come to work and serve our community without fear or violence, abuse or harassment from our patients or their relatives.

NHS 111 mental health option 2

need urgent mental health support - call 111 and select option 2 poster

If you, or someone you know, is experiencing a mental health crisis, you can now call NHS 111 and select option 2 for urgent mental health support. NHS 111 is available 24/7. If you are deaf or have hearing loss please use NHS 111 – SignVideo or use the 18001 111 Relay UK app. Don’t…

Samples

If you are asked to bring in a sample, please avoid bringing in after 1.00 pm on a Friday or after 1.00 pm on the day before a Bank Holiday. This is due to the collection times by the hospital porters. Your help with this is much appreciated, thank you.

Visit your local pharmacy first for seven minor conditions

From 31st January, patients can pop down to their local pharmacy for help with seven minor conditions which would previously have required a GP appointment. Almost all pharmacies will offer the new service, giving advice and, if needed, NHS medicines, to treat seven common health conditions – and all without needing to get a GP…

First Contact Physiotherapist (FCP) appointments

We are currently making a limited number of the First Contact Physiotherapist (FCP) appointments available for Lowther Medical patients to book online. Appointment booking is still available by contacting the surgery and speaking to one of our Reception team. The role of an FCP in Primary Care is to assess patients with soft tissue, muscle…

Stitch or clip removal

If you require stitch or clip removal after a procedure at the hospital and know when the stitches/clips need to be removed, please try to book ahead, rather than contact us the day before. This helps us to book you into a routine appointment instead of using our Emergency Nursing slots. Thank you