Personalised care – giving people more choice and control (NHS England and NHS Improvement)
What is personalised care?
Personalised care means giving people the same choice and control over their health and wellbeing that they have come to expect in every other part of their life. A one-size-fits-all approach cannot meet people’s varying needs and expectations. Personalised care is based on “what matters” to people, not just what’s the matter with them. It takes account of their individual strengths, values and preferences.
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