Dr Nicola Jane Stevenson
Dr Jose Luis Fernandez Fidalgo
Dr Joyce Woffindin
Dr Tim White
Dr Gemma Kirby
Dr R Blakemore
Dr Sanoj Joseph
Dr Peter Howarth
Dr M Roshandel
1 Castle Meadows, Whitehaven, CA28 7RG
Appointments and enquiries: 01946 692241
Fax: 01946 592611
Emergencies only: 01946 67401
SMS Text Messages: 07624 809155
Prescriptions: 01946 518299
Lowther Medical Centre
This website has
been designed to tell you about the practice and the services that we offer.
Please read it carefully. We trust that you will find it helpful and informative.
you have any problems or queries you can also contact our Senior Practice Administrator,
Christine Connor at Christine.Connor@gp-A82041.nhs.uk
We have invested in modern equipment and built a team of professional staff to provide comprehensive and modern treatment, whilst trying to preserve the best of traditional family medicine. We hope this website will give you all the information you require about the facilities available from our practice. If there is anything else you wish to know, please feel free to ask our staff at any time.
Our present premises at 1 Castle Meadows were purpose-built in 1997. The practice
was originally founded by Dr Charles Harris in Scotch Street, but his son transferred
the surgery to 1 Lowther Street in 1934.
|Monday to Friday -
8.00am - 6.30pm
|| - Closed
The practice is closed one afternoon per month for training purposes, with emergency
cover provided by CHOC (Cumbria Health On Call)
We offer some later appointments each week for those who work. Please ask reception for details of the next session if this applies to you..
Reception staff are available to answer the telephone from 8.00am to 6.30pm Monday
Later appointments may be available on request.
of Hours Emergencies
A doctor is available for serious illness 24 hours per day, 365 days per year.
Emergency cover is provided by doctors from this practice from 8.00am to 6.30pm
from Monday to Friday.
From 6.30pm until 8.00am the next morning, and at weekends, emergency cover is
provided by, CHOC (Cumbria Health On Call, a co-operative formed
by most GPs in West Cumbria. The telephone number is provided on calling your
usual surgery number, or you can dial direct between those times: 01228 401999.
When appropriate, you may well be asked to attend the Treatment Centre located
at the West Cumberland Hospital for a more efficient assessment and treatment.
Access for the Disabled
There is easy access for wheelchair patients. A lift to the first floor is provided. There are toilets suitable for disabled persons on each floor. Guide dogs are welcome.
Access and Parking
The entrance is from Castle Meadows. The small car park is for DISABLED BADGE HOLDERS AND STAFF ONLY. There are ample public and commercial car parking facilities
around the Medical Centre.
PLEASE NOTE THAT WE ARE CURRENTLY UNABLE TO ACCESS REPEAT PRESCRIPTION REQUESTS VIA THIS WEBSITE. We hope to be able to rectify this in the near future and apologise for any inconvenience.
In the meantime, we would ask you to ring our dedicated phone number - 01946 518 299 - and leave a message or to place your repeat slip in the prescriptions box in the waiting room. You can also text us on 07624 809 155. [Please note, there may be an additional charge for using this service: this is made by our service supplier and is outwith our control. We receive no money from this.]
For future repeat prescriptions, please ask for an online registration form at the reception desk. You will then be sent information on how to register for the service which can be accessed via:
SUMMARY CARE RECORDS
April 2013 - we have now uploaded information - your name and address, date of birth, NHS number, medication and allergies - to the national summary care record service. This means that, if you need to be seen by another health care professional elsewhere in the country, they will be able to view your current treatment. Apart from this information, there is no other information uploaded unless you specifically ask for aspects of your medical history to be uploaded as well. You would need to ask your GP to do this during a consultation.
If you wish to opt out of having a summary care record, you should complete the form found on the 'Connecting for Health' website (link below) and return it to the Practice.
NB: YOU CAN OPT OUT OR BACK IN AT ANY TIME
Our practice is currently seeking revalidation as a training practice for GP Registrars and, subject to approval, we hope to have a trainee in August 2013.
We are still able to train medical students and more junior doctors without the need for revalidation.
We will always inform you if you are seeing someone undergoing training. If you would prefer not to help train future generations of doctors, please inform reception that you prefer to see one of our GPs.
If you feel that you may not need to see a doctor or nurse face-to-face, our Nurse Practitioner may be able to help over the phone. Simply contact the surgery [telephone number 01946 692241] and ask to leave a message for the Nurse Practitioner [Diana]. She will call you back as soon as she can.
PLEASE MAKE SURE WE HAVE YOUR UP-TO-DATE DETAILS - CURRENT ADDRESS AND TELEPHONE NUMBER - ON OUR COMPUTER SYSTEM.
The surgery will be closed for training between the hours of 1.00pm and 4.30pm on the following dates:-
2013: TUE 14 MAY / WED 12 JUN / WED 17 JUL / THU 19 SEP / WED 16 OCT / TUE 19 NOV / THU 5 DEC
2014: WED 15 JAN / THU 20 MAR
If you require a doctor between these times, your call will be diverted to the Out of Hours service (CHOC - Cumbria Health On Call) for triage.
The surgery is generally open between the hours of 8.00 am and 6.30pm.
For people who work and are unable to come during the normal hours, we are now offering a limited number of appointments before 8am. Please ring reception on 01946 692 241 for information about available appointments.
Please use one of the following methods to request your repeat prescription:
- Ring our 24 hr automated prescription line - 01946 518 299 - and leave a message
- Send a text message to 07624 809 155
- Tick the required items on your repeat prescription sheet and hand in at reception.
- Use the automated prescription form link on this website.
PLEASE REMEMBER THAT YOU NEED TO WAIT 48 HOURS BEFORE COLLECTING YOUR MEDICATION AS THE PRESCRIPTION LINE IS NOT MANNED ALL THE TIME. ANY URGENT REQUESTS SHOULD BE MADE IN PERSON TO RECEPTION.
The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.